Kelly Brooks Psychology – Social Media Policy
Last updated: 08/02/2025
Introduction
Welcome to the Kelly Brooks Psychology Social Media Policy page. This document explains our guidelines for engaging on social media platforms, ensuring that professional boundaries are maintained and that your confidentiality is protected. For clarity, “We”, “our”, “us”, and “I” refer to Kelly Brooks Psychology (ABN 55 634 570 391), and “you” or “your” refers to the user, client, or visitor. Please review these guidelines carefully before interacting with us on social media.
Social Media Policy Details
Professional Boundaries
To maintain ethical and professional boundaries—and to protect your confidentiality—Kelly Brooks Psychology and its practitioners do not accept friend requests or follow clients on any social media platforms. This applies to both current and former clients, in accordance with Australian ethical guidelines.
Official Communication Channels
For official communications, please contact us via email at hello@kellybrookspsychology.com.au or by phone. Social media is not a secure method of communication, and any interactions may become part of your clinical record.
Reviews and Public Testimonials
In line with Australian ethical guidelines, we do not solicit or request reviews or testimonials from clients. Any reviews on third-party platforms are posted independently. To protect your confidentiality, we do not engage with or respond to public reviews. If you have feedback, please contact us directly.
Google Reviews or Similar Platforms
While review functions may be available on platforms such as Google Business, we do not actively request reviews. To protect your privacy, we advise you to refrain from posting reviews that might compromise confidentiality. For feedback, please reach out to us directly.
Ethical Guidelines and Privacy Protection
We are committed to upholding ethical guidelines and safeguarding your personal information. If you have any questions or concerns about our social media practices, please contact us via our official communication channels.
By using our website, services, or social media channels, you acknowledge that you have read and understood this Social Media Policy.
Contact Information:
For any questions or concerns regarding this policy, please contact us at:
Email: hello@kellybrookspsychology.com
Postal Address: PO Box 1691, COORPAROO DC QLD 4151